Key Takeaways
- Wisconsin law requires nursing homes to administer medications and treatments exactly as ordered by an authorized prescriber.
- Not every deviation from a physician’s directive rises to neglect, but repeated omissions and poor documentation often do.
- Causation requires proving that a specific omission directly produced measurable harm, not just that a rule was broken.
- Medical records, treatment logs, and nursing notes are central to establishing causation in these cases.
- Families who suspect nursing home neglect should seek legal guidance before attempting to take action on their own.
Concerns about a loved one’s care in a nursing home are more common than many families realize. Nursing homes have a legal duty to meet both federal and state standards, and that duty includes following every physician’s directive regarding a resident’s care. When there is a failure to follow physician orders, residents can suffer severe, lasting, or even fatal harm.
Our team at PKSD helps families understand their legal options and take action when nursing home neglect causes harm. Speak with a Milwaukee nursing home abuse lawyer in Milwaukee today.
What Does Failing to Follow Physician Orders Mean?
When a physician issues orders for a patient, they may include details about the patient’s medical care, treatments needed, medications to be administered, and more. Nursing homes owe a legal duty to provide a level of care that is in line with both federal and state standards. This includes following a physician’s orders for a resident’s care. Wisconsin law also limits who can administer medication in a nursing home, adding another layer of responsibility.
Physician orders could include specific care instructions, such as:
- Prescribed Medication: Including the dosage and when it should be administered.
- Drug Interactions: Whether a medication can be given with other drugs safely.
- Stat Orders: Whether a medication is urgent and requires immediate administration.
- Specific Medical Treatments: Such as when and how often to treat bedsores.
- Diagnostic Testing: Obtaining tests for a condition, injury, or other medical concern.
When Is Failure To Follow a Physician’s Orders Considered Nursing Home Neglect?
Not every deviation from a physician’s instructions rises to the level of neglect, but many do. When a nursing home consistently disregards care directives, fails to administer prescribed medications, or skips ordered treatments without documented clinical justification, that pattern crosses into neglect territory under Wisconsin law.
Wisconsin law sets clear standards for resident care in nursing facilities. Under Wisconsin Administrative Code DHS 132.60, medications, treatments, and rehabilitative therapies must be administered as ordered by an authorized prescriber. No medication or treatment change may occur without a written order filed in the resident’s clinical record. When staff ignore these requirements, and a resident suffers harm as a result, the failure to follow physician orders can form the basis of a neglect claim.
The distinction between an isolated mistake and actionable neglect often turns on frequency, severity, and whether the facility had systems in place to prevent the lapse. Repeated omissions, understaffing that makes compliance impossible, and poor documentation practices all point toward systemic neglect rather than a one-time error.
Who Can Be Liable if a Failure to Follow Physician Orders Causes Harm?
A nursing home may be held liable for damages if a failure to follow physician orders causes injury and the legal elements of negligence are established. Depending on the circumstances, liability may extend to the nursing home, administrators, licensed nursing staff, or other responsible parties whose conduct contributed to the resident’s injury.
Nursing homes are responsible for meeting:
- Quality-of-care standards
- Staffing requirements
- Conducting background checks
- Ensuring staff are qualified and properly trained
- Providing appropriate supervision of staff
What Could Happen if a Nursing Home Fails to Follow Physician Orders?
When nursing homes fail to follow physician orders, it can cause a resident to suffer severe or fatal harm. If this happens, the nursing home and even individuals may be held liable for any damages that result.
Examples of injuries or worsening conditions that may occur when a nursing home fails to follow physician orders include:
- Getting no medication, the wrong dosage of medication, or the wrong medication
- Not receiving wound care, such as for bedsores, which could become infected or lead to sepsis
- Falling due to not receiving assistance when being transported from a bed to a wheelchair
- Falling due to not being given help when toileting or dressing
- Choking because the resident did not receive proper assistance while eating
- Not providing proper oversight of a patient known to wander
Why Do Some Nursing Homes Ignore Physician Orders?
When nursing homes fail to follow physicians’ orders, it may be due to many factors. A nursing home failing to follow a doctor’s orders is not necessarily intentional.
For instance, if a nursing home is consistently understaffed, there are likely to be more mistakes. A nurse may have too many residents to care for and simply forget. In such situations, the nursing home may face liability if understaffing contributed to the resident’s injury or prevented staff from carrying out the physician’s orders.
Sometimes, a caregiver may ignore residents who need care because they are annoyed or do not like them. Unfortunately, there are also caregivers who deliberately neglect residents. In some situations, inadequate hiring, supervision, or training practices contribute to failures in resident care. Checking a nurse or nurse aide’s credentials and employment background helps to uncover staff with a prior history of abuse or neglect at a care home.
How Would I Know if a Nursing Home Failed to Follow Physician Orders?
There is no doubt that proving these types of claims is challenging. However, they are not impossible. It can help if you visit or at least video conference with your loved one often. Doing this can help you to see changes in their behavior or condition more quickly.
Things to look for include:
- Sudden changes in their behavior
- Unexplained weight loss or weight gain
- Frequent falling
- Development of bedsores
- Atypical inability to communicate
If you suspect some type of neglect, such as the nursing home failing to follow a physician’s orders for your loved one’s medication or other proper care, you should act immediately. Contact the nursing home administrators to have them look into the situation and then seek legal help right away.
How Can I Prove a Nursing Home Failed to Follow Physician Orders?
In a civil nursing home neglect claim, the burden of proof falls on the injured resident or the party bringing the claim on the resident’s behalf. These cases often involve complex medical records, regulatory requirements, and questions about causation, which is why many families choose to work with a nursing home abuse lawyer.
To prove a case, your lawyer would need to show:
- The nursing home owed your loved one a duty of care
- The nursing home breached that duty by failing to provide appropriate care
- Your loved one suffered an injury or worsening medical condition
- The injury was directly caused by the nursing home’s breach of duty
- Your loved one suffered damages as a result
How To Prove Causation Between Neglect and a Failure to Follow Physician’s Orders?
To prove causation, you must show that the nursing home’s failure to follow physician orders directly caused your loved one’s harm, not just that a mistake occurred. This means establishing that the specific omission led directly to the injury your loved one suffered. Without that direct connection, a neglect claim cannot succeed. Medical evidence, documentation, and expert testimony are what build a provable legal argument.
Causation differs from simply proving that a rule was broken. A facility may have failed to administer a medication on schedule, but the legal question is whether that failure produced measurable harm. When a resident’s condition worsens in a way that directly follows an undocumented or skipped treatment, that progression becomes the evidentiary thread connecting negligence to injury. Medical experts familiar with Wisconsin nursing home standards can translate that clinical timeline into testimony a court can evaluate.
Contact PKSD to Discuss Your Situation
A failure to follow physician orders can cause serious, lasting harm to nursing home residents, and families deserve clear answers about their legal options. Our nursing home abuse lawyer team at PKSD can review your situation, discuss potential evidence, and help your family understand the legal options available. Contact us today at (414) 333-3333 for a consultation.
Jeffrey A. Pitman
Mr. Pitman is a member of the Nursing Home Litigation Group of the American Association for Justice. Mr. Pitman was President of the Wisconsin Association for Justice in 2013 and is a current member of the National Academy of Elder Law Attorneys (NAELA). He lectures extensively on nursing home abuse and neglect and has authored numerous articles in the area of personal injury litigation.