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We are excited to share that PKSD partner Benjamin Reyes recently joined Rob Schenk on “the Nursing Home Abuse Podcast” to discuss nursing home arbitration agreements and what they mean for nursing home residents and their families.
When families place a loved one in a nursing home, they may not always notice these clauses buried in pages of admission documents. Even when they see them, they may not realize why they matter. However, they do matter a great deal if something goes wrong and a loved one suffers harm.
Rob Schenk co-hosts this valuable weekly podcast dedicated to examining legal topics and news facing families whose loved ones have been injured in nursing homes. As the founding partner of Schenk Nursing Home Abuse Law in Atlanta, Rob has dedicated his professional career to advocating for those injured in long-term care facilities across Georgia. Rob is known for his dedication to nursing home abuse victims within the community and has received numerous recognitions, including Georgia Rising Star and Martindale-Hubbell’s AV Preeminent Rating.
Through his podcast, Rob remains at the forefront of educating the community about nursing home abuse and neglect, empowering families with the knowledge to protect their vulnerable loved ones.

Arbitration agreements are often-misunderstood or ignored clauses hidden within the nursing home contract you sign when admitting yourself or a family member into a nursing home. These agreements legally require disputes with a nursing home to be resolved through private arbitration rather than the court system. Families may not realize that by signing an arbitration agreement, they may be waiving their constitutional right to a jury trial.
Arbitration agreements significantly benefit nursing homes by shielding them from public accountability and limiting residents’ legal options. These agreements force disputes into private arbitration rather than the court system, placing suffering families at a significant disadvantage when seeking accountability for abuse or neglect.
How arbitration agreements help nursing homes:
One of the most effective legal arguments against these agreements is “unconscionability.” This occurs when the terms are so unfairly one-sided that enforcing them would be unjust. As Attorney Reyes clearly explains, common examples include:
These provisions create a system where nursing homes can bring their strongest claims in court, while residents must resolve their claims in a less favorable forum.
The Centers for Medicare and Medicaid Services recognizes the potential for abuse in these agreements. Federal regulations explicitly state that nursing homes:
While violations do not automatically invalidate agreements, they provide powerful evidence of procedural unfairness.
Most arbitration agreements are signed during the stressful, rushed admission process. As Attorney Reyes noted from his extensive experience at PKSD Law, facility staff often lack understanding of the agreements themselves and fail to properly explain their significance. Many residents sign documents without comprehension, feeling pressured during an already difficult transition.
These agreements effectively shield nursing homes from accountability for negligence, abuse, and even wrongful death. By understanding the legal arguments against enforcement, families can:
Throughout the podcast, Reyes shares real-world examples from his extensive courtroom experience, including the fact that many facility staff members who abuse these signatures do not fully understand the agreements themselves. Reyes’ practical approach to fighting these agreements makes this discussion particularly compelling. Including tactics on requesting limited discovery to deposing facility staff who handled the admissions process.
If you suspect your loved one has suffered abuse or neglect in a nursing home, do not let an arbitration agreement prevent you from seeking justice. Our experienced nursing home abuse attorneys at PKSD Law, like Ben Reyes, understand the complex legal strategies needed to challenge these agreements effectively.
Call our firm at 414-333-3333 today to get started
This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was approved by attorney Jeffery A. Pitman, who has more than 28 years of legal experience and handled thousands of personal injury cases while obtaining millions of dollars in verdicts and settlements in Wisconsin, Illinois, Iowa and New Mexico.
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